Terms of service

Who we are

Pulse Chief (“Pulse”) is operated by Intrazero (“we”, “us”). “You” means the company that uses Pulse Chief and the people it invites. By using the website or the service, you agree to these terms.

The service

Pulse Chief gives each company its own private space, at its own web address, with an assistant for its leadership and team. Access is by request: we review each request and decide whether to set up a space. Features may change over time as we improve the service.

Your space and accounts

• Your company’s Owner decides who has access and with which role: Manager (all company work) or Member (their own work only).
• Keep sign-in details safe, and tell us promptly if you think an account has been misused.
• Your company is responsible for what happens under its accounts, and for switching people off when they should no longer have access.

Your information

Your company’s information belongs to your company. We use it only to provide the service, as our privacy notice describes. You confirm that you have the right to put into Pulse the information you put in.

Working with the assistant

• The assistant can make mistakes. Check important work, figures, documents and drafts before you rely on them or send them.
• Pulse writes Gmail drafts. It never sends email by itself: sending is your decision.
• Pulse never sends unsolicited WhatsApp messages.

Acceptable use

Please do not use Pulse Chief to:

• break the law, or help anyone else to;
• send spam or unsolicited messages;
• infringe anyone’s rights, including privacy and intellectual property;
• try to reach another company’s space, test or get around our security, or overload the service;
• resell or share the service outside your company without our written agreement.

Connected services

If you connect Google or use Pulse over WhatsApp, those services’ own terms also apply to your use of them. You can disconnect Google at any time.

Fees

Any fees for Pulse Chief are agreed directly with your company.

Availability

We work to keep Pulse Chief available and secure, but we cannot promise that it will always be uninterrupted or free of errors.

Suspension and leaving

• Your company can stop using Pulse Chief at any time.
• We may suspend or end access if these terms are seriously broken, or where we must for security or legal reasons.
• When a company leaves, its data is exported for it or deleted, as the company asks.

Responsibility

As far as the law allows, we are not responsible for indirect or consequential losses, or for decisions made on the strength of the assistant’s output without checking it. Nothing in these terms limits any responsibility that the law does not allow us to limit.

Changes and contact

If we change these terms, we will update this page and the date at the top.

To contact us, use the request form on our home page and tell us what you need.